Please ensure that when choosing an item you are choosing carefully as we do not offer refund or exchange for change of mind.
Refunds are only available if items you have received are damaged or not as ordered. If this is the case, please contact email hello@reformxpilates.com for assistance.
Please note, if you are returning an item to ReformX Pilates, the item must be returned in it's original condition.
Please be advised that all sale items are considered final sale. This means there will be no returns or refunds accepted for these purchases. We kindly ask that you review your selections carefully before completing your transaction.
(Any photo/video evidence you can provide of the fault will help us to speed up your enquiry.)
SHIPPING
ReformX Pilates post orders next business day.
1. Standard Postage (for delivery in 2 - 6 business days)
Once your parcel has been packed you will receive a dispatch notification email with your tracking information. This email will contain a tracking number and details allowing you to track the progress of your delivery - tracking links may not work until later in the day when the carrier has physically scanned the parcel into their system