FAQ'S

ReformX Pilates has changed the game with dynamic, fast-paced workouts that are guaranteed to make you break a sweat.

We offer full-body workouts, 7 days a week. You can expect a mixture of HIIT, circuit, and strength training to help you reach your fitness goals.

Get ready to sculpt that core and tone those muscles – because strong is the new sexy.

Good news, you are only a few clicks away from becoming a member!

Download the ReformX Pilates app, follow the prompts, and book your first class. Yep, it's that easy.

Get started:

For iPhone users, click here.

For Android users, click here.

Download the ReformX Pilates app, follow the prompts, and book your first class. Yep, it's that easy.

Get started:

For iPhone users, click here.

For Android users, click here.

Yes, you must be over 16 years old to join.

Along with your regular workout kit, you must bring a pair of grippy socks to ensure a safe and effective workout. You can either bring your own or purchase a ReformX pair online or at reception.

It is important you arrive on time for the warm up. If you are running late, you may be turned away by the Trainer.

During a Pilates session, you may experience shaking while performing certain exercises—that’s a sign your muscles and joints are getting stronger. This shaking is your body’s way of highlighting weaknesses, instabilities, and imbalances.

Pilates targets stabilizing muscles that are often underutilized in other workouts, causing them to fatigue quickly. As a result, you may shake or feel a deep burn. It’s also common to feel sore the next day, sometimes in muscles you didn’t even know you had!

For optimal results, it's recommended to do Reformer Pilates 2 to 4 times per week, depending on your fitness level and goals. Practicing 2-3 times per week helps build strength, improve flexibility, and enhance overall body awareness, while 4 or more sessions per week can accelerate progress. However, it's important to allow time for recovery to prevent overuse injuries. Consistency is key, so finding a schedule that balances challenge and rest will help you achieve the best results.

As Joseph Pilates famously said, “In 10 sessions you will feel better, in 20 you will look better, and in 30 you will have a whole new body.”

Of course! You will need to create a new account for each studio, and purchase a valid package for each studio.

You can freeze your membership once for up to two weeks during your 13-week contract. If you need a longer freeze due to medical treatment, you’ll need to provide supporting documents. Your membership term will be extended by the same length as the hold.

To request a freeze, email your home studio with your start and end dates. Please note that we do not offer unlimited or indefinite holds.

To cancel your membership, please email your home studio directly and speak directly with staff who will walk you through your membership details and discuss all suitable options.

Our classes are typically smaller in size to ensure we can cater to all our participants, however that does mean our classes can get booked out quickly.

We recommend booking your class in advance, or adding yourself to the waitlist. If a spot becomes available in the class you will be notified via sms or email.

Every class starts with a warm up which is essential to prepare your body for the workout. So if you do arrive over 5 minutes late, the instructor has full authority to turn you away from the class.

If you can't attend your booked session, you must cancel at least 9 hours in advance to the scheduled time of the session. If you cancel within 9 hours of your booked session, it will result in the loss of a credit. Furthermore, failure to cancel and attend the class will incur a loss of credit and $15 no-show fee.

We understand that at times life can get in the way, we try to do our best to accomodate for all our clients. However, the cancellation policy ensures that other members are able to get access to classes.

If the cancellation occurs within the 9 hour window due to a medical emergency, please email our team to assist via hello@reformxpilates.com

Please email your home studio directly and speak directly with staff to assist.

All purchases are final and non-transferable. If you wish to attend another studio, you will need to set up a new account and package for that studio.